Content: 30301213519320.rar (16.53 KB )
Uploaded: 30.06.2013

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Description

  • Task 1. Describe your ability to communicate using well-known personality of your communication skills.


  • Task 2. Categorize by type gestures that you use in business communication.


  • Task 3. Specify psychological techniques to achieve disposition to his interlocutor


  • Task 4. Name six rules of Dale Carnegie, the observance of which allows to influence people.


  • Task 5. Specify the sequence of key actions to be taken in preparation for a business conversation.


  • Task 6. The basic rules are recommended to follow the telephone conversation?


  • Task 7. Analyze the industrial dispute in which you happen to be a member (designated type of conflict highlight the phase, a way out of it).


  • Task 8. Listening of all human abilities hardest. What prevents listening?


  • Task 9. Why before negotiations to identify the best alternative nesostoyav¬sheysya transaction?


  • Task 10. What should I do to sovershenstvo¬vatsya in business communication?

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