Conflictology answers Synergy MFPU (Test 100 points)
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- Conflictology answers Synergy (Tests 100 points) 30 questions assessment Excellent
- Errors in soft and hard confrontation include ...
- departure from the topic
- quick reconciliation
- compromises
- oncoming, stronger conflicts
- Constructive conflict at work is based on
- objective reasons
- subjective reasons
- wrong actions of the leader
- wrong actions of the manager or subordinates
- "Reporting an incident" in a controlled conflict is
- audio recording of the incident
- video recording of the incident
- a more complete description of the situation with an assessment of what happened from the victim
- brief description of the facts of the situation
- The characteristics of the "cold world" include ...
- fulfillment of obligations
- tactful help
- compliance with etiquette
- no negative ratings
- Conflicts at work are caused by ...
- wages below the industry average
- work schedule that does not coincide with the spouse´s work schedule
- low discipline
- having conflicting goals
- A compromise strategy in conflict management involves ...
- reaching consensus when the parties fully satisfy their interests
- reaching agreements under which the contradiction that has arisen is temporarily removed in case of mutual concessions
- striving to achieve the satisfaction of YOUR interests to the detriment of another, and in case of resistance - fixing the achieved result
- lack of tendency for one of the partners or all parties to achieve their own goals
- To resolve a non-random conflict ...
- it is necessary to eliminate the conflict in the situation and to exhaust the conflict
- it is necessary either to eliminate the conflict situation, or to exhaust the conflict
- you can only eliminate the conflict situation
- you can only exhaust the conflict
- The reasons for the conflict are ...
- inability to make responsible decisions
- excess of information
- forced situation
- occurrence of obligations
- It is not true that the negotiation functions include ... the function
- informational
- communicative
- regulatory
- financial
- When negotiating with representatives of other cultures, special attention must be paid ...
- organizational skills of the party preparing the negotiations
- peculiarities of culture, mentality of opponents
- previous experience of negotiations with representatives of this culture
- the size of losses and insurance of RISKS in case the negotiations are unsuccessful
- Among the principles that it is desirable to be guided by in the negotiations -
- separate people from the problem
- force an opponent to seek solutions
- discuss an opponent´s actions
- do not evaluate people
- Family conflicts are often associated with ...
- disappointment in a partner
- intolerance of the spouse´s habits
- the number of children from a previous marriage of one of the partners
- work schedules of one of the partners
- Background factors during manipulative influence
- soften the effect of exposure
- enhance the effect of exposure
- help the initiator to influence
- The first stage of negotiations is ... negotiations
- defining goals
- determination of the budget
- selection of the venue
- arena search
- Negotiation technique "fogging" involves ...
- partial disagreement with the words of the opponent
- complete disagreement with the words of the opponent
- partial agreement with the words of the opponent
- reframing what the opponent said with subsequent consent
- How a person responds to conflict situations is ...
- confrontation, accommodation., compromise, avoidance and cooperation
- confrontation, competition, avoidance .. cooperation and avoidance
- compromise, cooperation, avoidance, confrontation and win-win
- compromise, partial concession, avoidance, accommodation and win-win
- A two-dimensional model for diagnosing personality behavior in a conflict situation was proposed by
- K. Thomas
- A.P. Egides
- Z.P. Sheinov
- AND I. Antsupov
- The characteristics of the "warm world" include ...
- compliance with etiquette
- positive and negative scenes
- doing more than expect
Additional information
- By the law of compatibility ...
- innate qualities of partners are mainly contrasting
- innate qualities of partners are predominantly similar
- the acquired qualities of partners are mostly contrasting
- acquired qualities of partners are predominantly similar
- Negotiation is aimed at reaching an agreement in a situation where you and the other side have common interests, but at the same time there are opposite
- way of communication
- method of conflict interaction
- conflict resolution mechanism
- The functions of a mediator in resolving a conflict include ...
- defining the rules of conduct in the negotiation process
- demonstration to the parties of the true interests behind the positions
- validation of proposals
- consultation on negotiation skills
- To resolve interpersonal conflict, it is necessary ...
- be able to defend your point of view
- formulate the reason for the contradiction in a gentle and streamlined manner
- recognize each other´s rights
- look for a general solution
- The properties of the conflict include ...
- contradictions
- opposition of objects of conflict
- negative emotions
- closed nature of action
- The constructive ultimatum contains ...
- positive sanctions
- negative sanction suggestion
- factual description of the situation
- description of emotions
- Self-esteem of a person according to the "please others" type is formed through ...
- example of parents
- parental orders to do their will
- positive reinforcement of the child´s actions when he helps the parents
- requirements of the first teacher
- The manipulation structure contains ...
- target of impact, target and initiator of impact
- target, target and background factors
- initiator of influence, target, target and addressee of influence
- The negotiation technique "approaching the deer" means ...
- more attentive study of the contract by all responsible employees of your company, the song of its signing during negotiations
- clarification with additional questions of everything that is not obvious, in the process of negotiations and before they start
- negotiating on the opponent´s territory
- secret introduction of an employee into the environment of an opponent 3-6 months before the expected start of negotiations
- There are no conflicts in the classification
- intrapersonal conflicts
- random conflicts
- intergroup conflicts
- type E conflicts
- It is not true. That ... can be attributed to the methods of preventing conflict communication
- rejection of conflicts
- preserving personal boundaries
- structural changes in the organization
- counter-manipulation
- Identifying YOUR weaknesses in preparation for commercial negotiations means ...
- make a list of all bottlenecks in your proposal when negotiating with similar opponents over the past 3 years
- brainstorm the negative factors of your proposal for all companies -
- potential partners in the market
- assume the emergence of risks from a possible breakdown of negotiations
- analyze the interests of the opponent and his factors of strength in relation to you
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